Nov 07, 2020 You will get around things like price discrimination via demographic with the Avast Secureline VPN. It is not uncommon for companies to charge different prices in various locations. When using Avast you can switch location and book the cheaper deal. Furthermore, Avast allows Peer to Peer P2P networking in some of their server locations.
- Express VPN and Avast’s SecureLine VPN are two of the fastest services around with reliable servers and very satisfied users. Each provides one-click and instant-access tools and supports P2P usage.
- Avast SecureLine VPN is an application that enables you to connect to the internet via secure Avast VPN servers using an encrypted tunnel to protect your online activity from eavesdropping.
- Avast SecureLine VPN for WindowsAvast SecureLine VPN for MacAvast SecureLine VPN for AndroidAvast SecureLine VPN for iOS is a virtual private network that secures your internet connection using an encrypted tunnel to disguise your real location, and prevent others from eavesdropping on your online activity over public Wi-Fi and unsecured networks.
Our purpose at DataProt is to help keep you and your information safe online. To do that, the first and most basic precaution you should take is to install a reliable VPN. We’ve written this Avast VPN review to help make that decision easier.
Avast is a long-established cybersecurity company; its VPN service is just one small part of its overall offer. Let’s see whether Avast SecureLine VPN lives up to its parent company’s stellar reputation.
Key features:
- Support for up to five devices
- Supported platforms - Windows, Mac, iOS, and Android
- A 7 day free trial
- A very functional key switch
Things we liked / disliked:
- Avast VPN is easy to install
- A stellar interface
- Simple to operate
- Comes at a fair price
- Avast VPN has below average server locations
- Doesn’t have many extra features
- Doesn’t have a monthly subscription plan
Pricing
If you’re looking for a strong VPN and you’re on a budget, then Avast SecureLine VPN could well meet your needs. All of the product’s features are contained within the one pricing system, so there’s no need to pay extra for more features.
Unfortunately, Avast VPN pricing is limited by the fact that there’s no monthly payment option. Instead, you can only choose to pay for one, two, or three years at a time. This can feel overly restricting, as it locks you in for an inordinate amount of time. If you want some flexibility to explore alternative VPNs over the first few months, then this probably isn’t the right choice for you.
It’s not all bad news though. One of the highlights of our Avast VPN review is that this company offers very reasonable prices. An annual one-device subscription costs $47.88 for the first year, which works out at $3.99 per month, and the two- or three-year subscriptions work out at $2.99 per month. It’s peculiar that there’s no discount on the three-year package; the only real incentive we can see is that you might avoid any potential price hikes over the extra year, although that’s unlikely to happen.
To upgrade from a single device to multiple devices works out at an extra dollar a month per subscription. This will allow Avast VPN security to review and protect up to five devices, which is the industry standard. We recommend the multi-device plan, as it’s only an extra dollar a month and there are no guarantees that you’ll still be using your primary device over the long-term subscription period. You could also treat it like a Netflix account and split the cost with family and friends.
Before you turn your nose up at the long-term commitments to Avast VPN, you’ll be pleased to know that there’s an Avast free VPN to review before you make any commitments. You’ll get seven days to test the product, which, although it’s not a great length of time, should be enough to decide whether or not you like it. What’s more, the Avast refund policy gives you 30 days to change your mind.
Installation process and user interface
It’s child’s play to get going with Avast SecureLine VPN. Simply click on the “start free trial” button and the program will download in a matter of seconds. There is no need to hand over an email address or banking information at this stage, which is excellent if you just want to take Avast for a quick spin.
One the software has downloaded, simply click on the icon to put the VPN to work. We downloaded Avast SecureLine VPN for Mac to review the software. From clicking the download button to activating the VPN took less than a minute, which is the fastest experience we’ve ever had when testing VPNs.
Avast VPN’s easy-to-navigate interface will give you a warm welcome. Switching between countries and servers is straightforward, and you’ll get recommendations for optimal servers depending on your location. Configuring your settings is just as easy. You’ll get a desktop app, a toolbar at the top of your screen, and the option to add a browser extension so that Avast SecureLine VPN can review Chrome and secure your browsing. With all of these accessible methods available, Avast VPN is one of the most pleasantly usable VPNs we’ve ever tested.
Of course, if you opt for the five-device plan, you won’t just be securing your desktop; you’ll also get coverage for your cell phone, and potentially even for your tablet. We made sure to test the app on a range of mobile devices when putting research together for our Avast VPN mobile review.
In our experience, this provider offers excellent coverage to portable devices, just as it does for desktops. It’s simple to download, and it has all-round good reviews from users across a range of trusted sites. Having used the mobile app ourselves, we found it to be easy to navigate with a clean interface, just like its desktop counterpart. Overall, Avast performs admirably on both desktop and mobile devices.
Features
In this part of our Avast VPN review, we’ll first of all address server options. When you’re considering subscribing to a new VPN, it’s important for it to offer a wide variety of servers and locations. Avast VPN is reasonably competent in this regard, with 55 locations in 34 countries. However, some of the other leading VPNs on the market offer a much wider selection than this, and Avast sits somewhere just below average.
When connecting to a VPN, it’s always best to select one in your own country if you want the fastest speeds. However, this could prove to be a little tricky when you review the Avast VPN program due to its limited options. The good news for European readers is that there is an abundance of server locations around the continent. Locations can also be found in Africa, South America, and the Middle East, which are areas that are often overlooked by competing VPNs.
One enjoyable part of selecting a location was that it lists servers that work better with peer-to-peer connecting and those that are optimized for video streaming. This is refreshing to see, and it means that you waste less time testing which server works best for these tasks. Indeed, it’s a highlight of our review of Avast SecureLine VPN.
Speaking of video streaming, one of the major flaws we’ve found with Avast is that it doesn’t work with Netflix. Before you get too upset about this, it’s worth remembering that VPN connections with Netflix are notoriously flaky, and even the best VPN could stop working with this streaming site tomorrow. Conversely, Avast VPN for Netflix could become a thing in the future as the company expands its network of server locations.
Privacy and security should always be key concerns when evaluating a VPN. Avast excels in this field, starting with its no-logs policy. When you review the Avast VPN service, you’ll see that the company won’t save your personal browsing activity, meaning it can’t be handed over to government agencies or third parties.
Some anonymous data is collected to improve Avast’s knowledge of wider user activity and help troubleshoot problems. If this is a concern for you, then be sure to double-check the clear privacy policy before you sign up.
To minimize the threat of your browsing activity being compromised should Avast VPN lose connection, you’re covered by a kill switch. This is vital information in any Avast VPN review. The kill switch automatically disconnects you from the internet if the VPN connection is lost, meaning no one can view what you are up to. It’s simple to turn on and off as you please from the preferences section. Some users choose not to have the feature turned on so as to not be disrupted when on the internet. For others, though, it’s essential to have a kill switch enabled.
You’ll be protected by 256-bit encryption, the industry standard for good VPNs, which shows that Avast VPN reviews all aspects of its privacy and security. Is someone trying to snoop on your activity? They won’t succeed. You’ll also enjoy peace of mind when you connect to unfamiliar and public WiFi networks, as Avast VPN will keep you anonymous and block any infiltration attempts.
Avast is a large internet security company, and its VPN system is just one of its services. It holds one of the largest shares in the antivirus protection market, showing that this is a firm capable of living up to its customers’ needs.
We’re aware that many of our readers want to see an Avast VPN torrenting review to evaluate whether it is safe to use for this purpose. Torrenting can have its risks, but Avast VPN can be trusted as a safe VPN to undertake this task. As we’ve mentioned, Avast lists server locations that are optimized for P2P torrenting. We find this to be a great feature to help point you in the right direction and reassure you that you’re safe when torrenting.
Unfortunately, Avast doesn’t provide an ad blocker as part of its offer. Although this isn’t an essential feature, it’s always handy to have as part of your VPN package.
Customer service
There is a decent range of Avast VPN customer support options available for users. You’ll find heaps of useful information on the support section of the website. From installation and troubleshooting technical issues to requesting a refund, in-depth instructions are available for you to read. Should this not help you with your problem, you can then contact customer support for aid.
We don’t review Avast VPN too favorably when it comes to contact methods. You’ll need to fill out a form in order to receive an email response, which can be a headache if you want the issue resolved promptly. Compounding this is the fact that there is no live chat or free phone support. Paid for support is available for deep technical issues, but this is very expensive.
At the end of the day, Avast SecureLine VPN is so simple to use that we very much doubt you’ll have any problems with it. Still, we’d prefer to see better support options.
Conclusion
We can summarize our Avast SecureLine VPN review for 2020 by saying that while this is a genuinely good VPN, we found that it lacks in features compared to some of its competitors. We’ll start by saying that the price is fairly reasonable, but the minimum one-year subscription is a significant drawback.
There is a seven-day free trial and a 30-day money-back guarantee, which is enough time to decide whether or not you like the service provided. As well as this, we also praise the company for the app’s quick and simple installation, easy-on-the-eye interface, and general ease of use.
Our review of Avast SecureLine VPN found that the basic security and privacy features are strong enough to be worthwhile. Unfortunately, we’d say it lacks in countries and server locations, although there are enough for the standard user. Sadly for Netflix users, Avast isn’t your best option; some reviews suggest otherwise, but it didn’t work when we tested it, and most users have the same experience.
At the end of the day, Avast VPN is transparent about what it does and performs all of a strong VPN’s basic functions well. We’d recommend that you give its free trial a go to see how you like it.
Things we liked / disliked:
- Avast VPN is easy to install
- A stellar interface
- Simple to operate
- Comes at a fair price
- Avast VPN has below average server locations
- Doesn’t have many extra features
- Doesn’t have a monthly subscription plan
FAQ
Yes. During our review of Avast VPN, we tested the features and ran over the fine print to show our readers that it does its job correctly as a VPN. It uses 256-bit encryption to secure your account and has a no-logs policy. It does keep some anonymous logs to improve its service, but this won’t affect you negatively and is stated in Avast’s transparent privacy policy. The bottom line is that Avast VPN is one you can trust.
Like all good VPNs, you can trust the Avast VPN service to review your anonymity needs and keep you safe online. It does this by connecting you to one of its remote servers where you can’t be tracked. As well as keeping you anonymous online, Avast VPN also helps prevent you from being snooped on and blocks any virus attacks. Avast is famous as an antivirus company, so we trust it to know how to handle web security and privacy.
Yes. Avast SecureLine VPN reviews show that this program protects your anonymity and hides your IP address by transferring you over to one of its servers. When you’re on this server, you won’t be tracked as you’ll be using the same IP address as everyone else on the server.
Yes. In recent years, both criminals and governments have sought to gain greater control over the internet. One of the tactics they use is to find people’s IP addresses and monitor what they’re getting up to. By installing a good VPN, you can help ensure that your privacy is maintained when you’re using the internet.
As part of our Avast VPN review, we made sure to test whether it is compatible with Netflix. Having tried several countries’ servers, we found there to be no change to Netflix’s program listing. Keep in mind that this could change in the future, and Avast VPN may very well work with Netflix in the near future.
| VPN | Avast SecureLine |
| Based in | Czech Republic |
| Logs | Connection logs |
| Price | $3.99/mo. |
| Support | |
| Refund | 7 days |
| Website | https://www.avast.com/ |
Avast is a big name in online security and SecureLine is their entry in the VPN space.
The SecureLine VPN offers decent performance, along with solid security and ease of use. However, there are some issues that you will want to know about before giving this service a try.
In this Avast VPN review, we dig into both the software side of things (performance, security, privacy, and more) along with the external factors (pricing, logs, and so on) that gave us pause. We hope you will find the information useful as you search for the best VPN for your unique circumstances.
Avast Secureline VPN Overview
Here what we learned about Avast’s Secureline VPN during our testing and research. We’ll cover each item in these lists in detail later in the review:
Avast Secureline PROs:
- Easy to use
- No leaky apps
- Strong privacy and security features
- Support for Windows, Mac, iOS, Android
- P2P support
Avast Secureline CONs:
- Avast caught selling user data collected through their antivirus products
- Avast keeps connection logs
- Small server network
- No support for Linux
- No anonymous payment options
- High prices and difficult refund policy
- No router support
Additional interesting FACTS:
- Owned by Avast Software s.r.o., which is based in Prague, Czech Republic.
- Speed test results – Mediocre connection speeds
- Mixed results with Netflix
- Okay support
Avast Secureline PROs
Here are some great things you should know about Avast Secureline VPN:
1. Easy to use Avast VPN apps
SecureLine VPN is about as easy to use as it comes. Launch it and you will have no problem figuring out how to turn it on.
You also won’t need to worry about complicated lists of VPN protocols or server types and locations. Avast calculates the optimal server to connect you to. You can see which server that is once the VPN connects:
As you can see in the image above, the optimal location the VPN selected was the Miami, USA server location from among 57 possible locations. It doesn’t get much easier than that.
2. No VPN leaks detected
We ran the SecureLine VPN through our standard set of VPN tests, looking for things that didn’t work right. The Avast SecureLine VPN apps didn’t show any problems: no leaks, no crashes.
The VPN protects against DNS leaks by forcing DNS requests to go to the VPN’s own DNS servers through the encrypted VPN tunnel.
The following image shows the Windows VPN in action. If you look closely on the left (circled in red), you can see my Virtual IP address (at the time I was writing this). Look on the right and you will see that my virtual IP address is the one that ipleak.net is seeing.
Don’t worry about the IPv6 “error” in the preceding image. SecureLine VPN doesn’t support IPv6, so of course that test will fail.
Note: You might have noticed something odd in the image above. Although you can see in the VPN window on the left that I am connected to a server in Miami, USA, ipleak.net on the right is claiming the IP address if the server I am connected to is in Italy. It turns out that the database that ipleak.net uses to map an IP address to a physical location, is not 100% accurate. The IP address does indeed correspond to Miami, FL. If you would like to confirm this yourself, you can go to this site IP to Google Maps and enter the IP address 212.102.60.146. You will see that the IP address is, indeed, a location in Miami Florida.
We also tested the Android VPN app. It too passed the leak tests with no problems.
3. Strong privacy and security features
Avast SecureLine VPN uses strong, industry-standard privacy and security features.
In keeping with this VPN’s ease-of-use approach, there are no real options to adjust when it comes to privacy and security features. When you use it, your configuration is:
- OpenVPN protocol
- UDP messaging protocol
- AES-256 data encryption
There is currently no support for the WireGuard VPN protocol, IKEv2, or any other protocols.
4. Support for Windows, Mac, iOS, Android operating systems
A subscription to Avast SecureLine VPN allows you to install the product on devices running the following operating systems: Windows, Mac, iOS, and Android. SecureLine can even protect your Smart TV if it runs Android TV.
Subscriptions are available for a single device or for 5 simultaneous devices.
Your subscription also includes browser extensions for Firefox and Chrome. These extensions add WebRTC protection to the VPN’s capabilities, but other than that simply serve as a way to control the VPN from within the browser window.
While it may add some convenience.
5. Avast VPN allows P2P torrents
SecureLine does support P2P file sharing (torrenting) in its network, but only on a limited number of servers. At the time of this Avast VPN review, this was the list of P2P-capable server locations:
- Prague, Czech Republic
- Frankfurt, Germany
- Amsterdam, Netherlands
- New York City, New York
- Miami, Florida
- Seattle, Washington
- London, United Kingdom
- Paris, France
See our recommended VPNs for torrenting if you want to consider other options with better P2P support.
Avast SecureLine CONs
Here are some not-so-great things you should know about Avast Secureline VPN:
1. Avast caught selling user data collected through their antivirus products
Last year (2019), privacy experts discovered that Avast was harvesting user data through their antivirus products, then selling that data to third parties. According to the company,
The data is fully de-identified and aggregated and cannot be used to personally identify or target you.
The data that was collected did not include the user’s name, email address, or IP address. While we really don’t like the idea of anyone selling user data like this, it doesn’t sound like the data can be used to personally identify anyone.
That is, until you learn that every data record also includes a unique device ID, which persists until the user uninstalls the Avast antivirus from that device. The data that was being collected was extremely detailed, right down to every click the user made, and the exact millisecond that they clicked.
With that level of detail, it wouldn’t be too hard to attach a person’s identity to a device ID. For example, imagine that you have a website that offers a free newsletter. Imagine also that you are a buyer of Avast’s data. You know that I, Heinrich Long, signed up for your newsletter on September 11, 2019, at 9:32:01.
Next, you go look at your Avast data, and see that exactly one person, using a computer with device ID 123abc, clicked the signup button for your newsletter on September 11, 2019, at 9:32:01.
You have just discovered that device ID abc123 is a computer used by me, Heinrich Long. Now you can go through your Avast data and see everywhere I go on the Internet, and everything I do there. And surely, there are algorithms that make identifying people from such data all the more easier.
While we do not know who bought this kind of data from Avast, they have reportedly stopped collecting user data in this way.
We haven’t seen any evidence that Avast is, or has, done anything similar with the SecureLine VPN or other products. But this episode alone would make me nervous about using any of their products.
2. Avast keeps connection logs
When you visit the Avast SecureLine VPN webpages, you’ll notice that they state the VPN, “Doesn’t log websites visited or app usage.” A thorough review of the VPN’s Privacy Policy seems to confirm this. Avast SecureLine VPN doesn’t keep usage logs. That’s great.
However, while they don’t keep usage logs, they do keep connection logs. These connection logs record when you log onto and off of the VPN. But that isn’t all they log. According to the VPN privacy policy, they actually record:
- Timestamps of your connections (when you log on and off).
- The subnet of your originating IP address. An IP address is composed of 4 octets of data. Each octet consists of 8 bits of data, with a range from 0 to 255. The first three octets collectively identify a subnet. The final octet identifies the device. According to Avast, they anonymize the final octet of the address, meaning they don’t identify you directly. But there are a maximum of 255 devices that could be identified by that final octet.
- IP address of the VPN server you are using.
- The amount of data transferred while you are logged on.
While the VPN policy explains the reasons Avast records each of these types of data, these logs make us uncomfortable.
On the positive side, the company states that these logs are automatically deleted after 30 days, unless, “…it is necessary for us to comply with our legal obligations or legal orders, resolve disputes, and enforce our agreements, including in the court of law.”
If this leaves you feeling uncomfortable, check out these VPNs that do not keep logs.
Avast Secureline Vpn Free Download
3. Small server network
At the time of this Avast VPN review, the SecureLine server network consisted of 58 server locations in 34 countries. While this isn’t the smallest VPN server network out there, consider that ExpressVPN has 160 server locations in 94 countries, and NordVPN has over 5,600 servers in 59 countries.
Avast has done a good job of locating servers in key countries around the world. Even so, the SecureLine VPN has a lot of catching up to do when it comes to the size of their network. There are several reasons having a large server network is beneficial. More servers in more locations can give your overall network more bandwidth, reducing the risk of slowdowns.
More servers can also help when it comes to unblocking websites. Finally, when an individual VPN server fails or a natural disaster strikes, more servers means more redundancy to the overall network. When it comes to VPNs, more is generally better.
4. No support for Linux
One important thing that is not on Avast SecureLine’s list of supported platforms is Linux. Even the browser apps will not work on Linux, since they require the desktop app to be installed.
See our list of the best VPNs for Linux instead.
5. No anonymous payment options
While more and more VPN services are supporting “anonymous” payment options such as Bitcoin, Avast has stuck with the classics, credit or debit card, along with PayPal. Considering the way their products are designed to make things simple for users, it shouldn’t be a surprise that the payment options should be simple too.
6. High prices and difficult refund policy
SecureLine VPN offers two sets of prices: one for single-device subscriptions, and one for 5-device subscriptions. Given how few people have only a single Internet-connected device, we suggest you concentrate on the 5-device subscription plans:
While the initial pricing on the SecureLine VPN is decent, that is because of the steep discounts given for an initial subscription. Let’s use the 2-year subscription for a 5-device (five simultaneous connections) plan as an example:
The initial price for this plan is $95.76. That’s a decent price, and many other VPN services use the same kind of massive discounts. So how can we say that Avast offers high prices?
We can say that because things are very different at renewal time. Let’s compare the 2-year Avast offer to plans from two of the top VPNs in the world. Here we can see the 2-year offer from NordVPN. It is actually more expensive than the SecureLine VPN 2-year pricing.
Now look carefully at the circled areas for each offer. Both NordVPN and ExpressVPN offer steep discounts when you sign up. And they both renew at that price after the initial term.
Avast SecureLine VPN gives you the discount price for that first two years, but then the price jumps up to the full price of $179.99. Suddenly Avast moves into higher pricing tiers and is no longer a cheap VPN.
Just to be sure that this is actually the case, we dug into the support pages at Avast, and found this,
When you purchase an Avast subscription, we may offer you an initial discounted price. This offer applies only to the first subscription cycle, after which you are charged full price. The full subscription price is provided during purchase, and you are informed in advance by email before payment is taken. If you are unhappy with the renewal price, cancel your subscription before the end of the current subscription cycle and you will not be charged.
If you sign up for the SecureLine VPN expecting to get the same good price after renewal, you will be disappointed. If you already signed up for the service, you might want to take their advice and cancel your subscription before the end of the current subscription cycle.
SecureLine VPN free trial
Avast gives you a nice 7-day free trial of the SecureLine VPN. You don’t need to enter a credit card for this trial, and they give you full access to their VPN server network and all the features, so it would definitely be the way to go to test this VPN service.
If you want to go this route, there are also other free trial VPNs to consider.
Avast refund policy
Avast offers a 30-day money back guarantee, on the SecureLine VPN, which is great. However, like the subscription pricing, you need to be a bit careful. Whereas services like ExpressVPN offer “hassle-free” 30-day refunds, Avast makes you jump through some hoops. Here is the basic process, as described on the Avast website:
To find out if you are eligible for a refund, you must follow this process:
Then you need to go to a different page to determine if you meet all the refund criteria stated in the Avast Cancellation and Refund Policy, and on and on. We’re sure you could eventually get to the end of all this, but we gave up at this point. This is a difficult refund policy.
7. No router support
Avast SecureLine doesn’t offer router support. Given that this VPN seems aimed at the regular person, rather than techies, this is a logical choice. So if installing a VPN on a router is important to you, then Avast VPN isn’t a good choice.
Additional interesting FACTs
Here are additional interesting facts you should know about Avast SecureLine VPN:
1. SecureLine VPN and Avast Software s.r.o. (background info)
Avast Secureline Vpn App
The SecureLine VPN is a product of Avast Software s.r.o. Avast Software is based in the Czech Republic. The country is not part of any of the major international intelligence gathering organizations such as FVEY (Five Eyes), but it does reportedly cooperate with them to some extent.
We would rate this an average location for a security and privacy company to be based. Better than say the United States or Great Britain, and worse than places like Panama, Switzerland, or the British Virgin Islands (BVI).
Note: The parent company, Avast, also owns and operates AVG Secure VPN. Check out our AVG VPN review for more info.
2. Speed test results: mediocre performance
For this Avast VPN review, I ran speed tests on a handful of different servers in the US, Canada, and Europe. All tests were done using the Windows client and the OpenVPN protocol and AES-256 encryption on a 100 Mbps (baseline) connection.
First I tested the “Optimal location” server, which happened to be in Seattle: 76 Mbps.
Not too bad, but also not amazing.
Next up was a server in Los Angeles: 90 Mbps.
Then I tested a New York server. The speeds were not very good at 45 Mbps.
Next up was a server in Montreal, Canada. Download speeds were 55 Mbps, again not great.
While these aren’t horrible speeds, Avast SecureLine is not what I’d consider to be the best VPN for Canada.
Lastly, I tested a server in the UK.
Again, not great, but also not horrible. See the best UK VPNs for other options.
The Avast SecureLine speed test results were about average, not good enough to be in the Pro category, but also not bad enough to be a Con.
3. Mixed Netflix results, not great for streaming
Avast Secureline Vpn P2p Vpn
Netflix is in a continual war with VPN services. Netflix tries to keep people from connecting to their service using a VPN, while the VPNs are continually coming up with new ways to get around the Netflix defenses. SecureLine isn’t particularly known for success in this war. We did some basic testing and found that on this particular day, some Avast servers were able to get through, while others were not.
If connecting to Netflix or other streaming services is a priority, we suggest ExpressVPN, which our testing showed to be the best VPN for connecting to Netflix.
But what about streaming in general?
Well, unlike many other VPNs, it does not appear that Avast VPN caters much to the streaming crowd. And the service did not do well with accessing streaming sites in our tests. Check out these other VPNs for streaming instead.
4. Okay technical support
Support for many Avast products is available from the same page. So the first step in getting support is to find your way to the SecureLine VPN – specific help page here. You’ll have access to a number of help topics and FAQs for do-it-yourself troubleshooting. If that isn’t enough to get the job done you can also click your way through the Contact us help ticket system, where you will have the option to chat with a rep or exchange email messages.
Once again, things get complicated quickly. To complete a help ticket, you will need to find the confirmation letter email you received when you bought the product. Then you need to find your Avast order number, the exact location of which depends on which service fulfilled your order originally. Once you have that, you will be able to complete the contact form and wait for someone from Avast to contact you. Like we said, it’s complicated.
According to the Avast website,
Avast Support usually responds within 2 business days, however, response times can vary depending on the support workload, language, and category of your issue.
Avast SecureLine VPN review conclusion
The Avast SecureLine VPN is a decent product that is hampered by a lot of externals. The VPN itself is user-friendly and provides strong security without any data leaks that we could find. But there is nothing here that makes it stand out from the crowd. The performance is mediocre, access to Netflix is marginal, and the server network is on the small side.
Now add in that the price is on the high side after the initial discount wears off, the 30-day refund would be a headache, the company keeps fairly extensive connection logs, and Avast was caught selling user data gathered by their antivirus apps.
While VPN itself works just fine, and Avast is a well-known name in the Internet security world, we can’t really recommend this product.
Alternatives to Avast SecureLine VPN
Click the VPN name below to read our full review – or grab the discount for the best savings. All three of these VPNs have a 30 day money-back guarantee.
- ExpressVPN [49% discount + 3 Months Free]
- NordVPN [68% discount]
See also our guide on the Best VPN Services for more info on our top recommendations.
- Rating(1.3)